ADK Hospital has launched a service named ASK ADK, an online guide which provides information about ADK’s services. Information will be provided via Viber and Telegram.
MD of ADK, Ahmed Afaal said that they are doing a lot of work to increase the speed of service delivery. He said that even now the hospital provides many online services. He said that in this age people want everything to happen instantly and phone calls and SMS are not enough.
“While there are 25 staffs in our call center in Kulhudhuhfushi, they answer 100 calls per hour and answer 50,000 sms per month. That is why we have to find other means” said Afaal.
Afaal said that they have also introduced a fast track counter at ADK. However, Aasandha and other insurance schemes will not work if this counter is used.
ADK launches ASK ADK : An online guide which provides information about ADK’s services
