Bank of Maldives (BML), Ooredoo, Dhiraagu, and the Police have appealed to their customers to be aware of phone calls that ask for bank card information and money.
Speaking in a press conference held yesterday in BML Lite, BML Retail Banking Director Mohamed Shareef said that the scams were run professionally, claiming to be on behalf of the company.
Shareef said that the callers ask the customers to relate the first six numbers of their cash card and later ask for the rest of the numbers. He added that customers needed to be extremely vigilant of such scams, adding that the bank will only request at most ask for information from their ID cards.
Shareef also said that many such cases were filed with regards to the issue, but so far the scammers had only been able to access cash from four accounts. He said that even though this was marginal figure, it was still a huge loss to the individual customer and serious issue to the bank.
Shareef remarked that the issue can only be resolved by customers ignoring such calls and by exercising more precaution in handling credit cards in transactions.
Representatives from both Dhiraagu and Ooredoo said that neither company holds promotions that require customers to give money from reloads, and that they will never ask customers to relate their card information.